mophie Reviews

2.3

/5.0

25 customer reviews

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28 %

reviewers recommend

mophie

mophie, known for its portable chargers and battery cases, is rated 2.3 out of 5. The rating reflects how tech-savvy consumers and mobile users view their experience with mophie. Reviews of mophie are verified before publication.

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25 Reviews on mophie

by Cook737

Sep 01, 2022

EXPENSIVE JUNK!

Purchased this Junk and 3 weeks into it ripped putting it in my empty pocket. I went back to at&t thats where I bought they told me I had to go online and make a claim to get a replacement. At&t never told me that when I purchased all they said was a lifetime warranty. I went online to file the claim and had to jump all their hoops they said i would have to pay 10 dollars shipping which i did. I waited 3 weeks for a new one made an appointment for screen protector install then drove back to AT&T. The salesman opened the box and attempted to install and there was no screen protector in the box! Drove home to sit on the phone for an hour- had to email 3 different shots and needed all the paperwork basically a TOTAL HASSEL! They are going to send another one- BUT NOT GOODS SERVICE FROM EITHER AT&T OR ZAGG! Save yourself go another way!

by Travis Olson

Aug 28, 2022

Total rip off

I purchased the clear case for my i phone promax 13 and after two months it looks like dirty, or a case found on the trash. When I tried to exchange according to warranty, I need to pay minimum 10 dollar for shipping. I will never buy this unless i want to cry for the rest of my life. Total rip off.

by Joseph460

Aug 12, 2022

Horrible customer service

My father bought a Mophie battery pack that clips onto a phone with a small, square adapter. He decided not to use this design and gave it to me. I wanted to get a new adapter, a simple piece of plastic not worth $1, but could not find them for sale online. I called the company, and they did send me a new adapter free of charge, but it was the wrong adapter. So I called back, but this time they would not do anything for me unless I had a receipt for the case, which of course I don't. I kept emailing and kept getting canned responses that they needed the receipt for a warranty repair. I just want to buy a cheap little piece of plastic, but instead, another battery is headed for the landfill because I can't use it. For $30, its easier to buy one from another manufacturer who supports their customers, regardless of what model they have.

by Irma694

Aug 09, 2022

Avoid, scam company.

Would be less than 1 if I could. Cases break within 2 weeks. I am on my 4th case now. The last one worked for 2 weeks then fell apart. Yes they protect the phone so well but the look of the case just gets so ugly when the outer protector breaks and falls apart. The customer services is even worse as you have to pay 7.99€ for a replacement even though the case falls so short. Never ever buy. A complete scam and a waste of money. Horrible company who don't look after their customers and just take your money. The customer service offer you a €10
Credit and 30% off your next buy but can't even help you when the case falls apart after 2 weeks. It's a joke, never ever ever buy there products. The photos below are from a new replacement case that has been used for only 3 days. The quality is a joke.

by Eli794

Aug 06, 2022

Zagg

Zagg is I think a terrible company I paid $60 for a screen protector w a warranty if it cracks, why is it taking a month for me to get my product? I don't understand why I even had to pay shipping after paying $60! For a $5 screen protector. Zagg sucks.

by Marlene897

Aug 01, 2022

Fast shipping and great customer service.

Very eye catching. Beautiful design. I look at my print every day and it makes me smile. Fast shipping and great customer service.

by Vickie393

Jun 13, 2022

Zaqq (case and screen protector)

1- InvisibleShield Glass XTR Apple iPhone 13 Pro Max (Case Friendly)
It's work exactly great with great quality, no bubbles, but not exactly fitting edge to edge. However I am pleased with it.

2- Crystal Palace Snap Apple iPhone 13 Pro Max (Clear)
Its nicely sat with great quality for the kind clear case but it's bit tight for first time use, but after couple times put on off
It's becoming easer to use.
It's fit exactly with phone's edge. You can hold phone very well.

Finally; with this case my 13 pro max phone holds very well with
(Belkin MagSafe Car Vent Mount PRO Phone Holder for iPhone 13,12, Pro, Pro Max, Mini)
On my car.

I keept Shopping from Zaqq for the quality reason.
But I hope Zaqq gives promotion often towards purchasing future.

I called Customer Service, I waited for 10 minutes
Ms. Renee follow up with me via detailed email also; she provided me with promo code for use in case of return item.
Over all I decide to give a review to ( zagg) after how many years of business with them.

I hope my review is helpful.

by Anita

May 24, 2022

No customer service.

Replacement warranty. The answer you get: out of stock
When you ask zagg to replace a basic screen protector. Never again

by Joy Robertson

Apr 19, 2022

Junk do not waste your Money buying Zagg

Zagg key boards JUNK,, The keys quit working and after just less than six months of owning Zagg the hinge went bad (would not turn to open or close) this is not the first key board I have owned from this company. I Continue to buy their product and good faith thinking it was just a fluke getting bad hinges with the keyboard but this is my last keyboard with them. So today received my warranty keyboard (I had to pay shipping to receive it) Company charges you to ship out warranty replacement. This one has the same problem broken hinge. I guess they have no quality control of their company. You would think sending out a replacement they would check to make sure it worked. Don't buy Zagg!

by Carpenter

Apr 19, 2022

Useless

This company is useless the products are useless and the customer services are even worse they ignore all emails they offer a guarantee which means nothing as you can't replace anything the best thing to do is contact your bank and get the money for the shoddy piece of not very good quality product this company is a real shambles

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